Connecticut Insurance Exchange has recently begun receiving communications from its carriers regarding customer support efforts as we move together through the coronavirus situation.
Personal Auto Policyholders
All of our personal lines carriers are offering deferred payments and are waiving late fees. Most are also offering premium relief on personal auto policies as they have recognized a large number of these policyholders have sheltered in place and, therefore, are driving much less.
Please note: Even though each company is offering similar relief, there are slight differences. Your carrier will be sending out correspondence with the exact details within the next few weeks. Customers will not need to take any action to receive these benefits, as credits will be automatically applied.
Commercial Insurance Policyholders
For Commercial Insurance policyholders, most standard carriers are offering some form of billing leniency options and late-fee waivers. Regarding premium relief, you will be notified directly by your carrier if and when it becomes available.
For Commercial Clients with policies written on an adjustable basis, some Commercial Carriers may agree to a mid-term reduction of your general liability and workers' compensation payroll and sales estimates. However, as these policies remain subject to audit, please contact your Commercial Agent to discuss your particular circumstance.
Personal Auto Policyholders
All of our personal lines carriers are offering deferred payments and are waiving late fees. Most are also offering premium relief on personal auto policies as they have recognized a large number of these policyholders have sheltered in place and, therefore, are driving much less.
Please note: Even though each company is offering similar relief, there are slight differences. Your carrier will be sending out correspondence with the exact details within the next few weeks. Customers will not need to take any action to receive these benefits, as credits will be automatically applied.
Commercial Insurance Policyholders
For Commercial Insurance policyholders, most standard carriers are offering some form of billing leniency options and late-fee waivers. Regarding premium relief, you will be notified directly by your carrier if and when it becomes available.
For Commercial Clients with policies written on an adjustable basis, some Commercial Carriers may agree to a mid-term reduction of your general liability and workers' compensation payroll and sales estimates. However, as these policies remain subject to audit, please contact your Commercial Agent to discuss your particular circumstance.
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